Terms of Service
Effective date: March 29, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, communications, and other online services operated by LibFrog ("LibFrog," "we," "us," or "our") that link to these Terms (collectively, the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Eligibility and authority
You must be at least the age of majority in your jurisdiction to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
The Services
LibFrog develops products related to transcripts and alternative data. The Services may include marketing sites, blogs, documentation, and other materials we make available online. We may add, change, or discontinue features or offerings at any time. Separate agreements (for example, enterprise licenses or API terms) may apply to specific products; where those agreements conflict with these Terms on a specific point, the separate agreement controls for that product.
Accounts and communications
If you submit information through our Services (including contact forms), you agree that the information is accurate to the best of your knowledge and that we may use it as described in our Privacy Policy. You are responsible for safeguarding any credentials we issue to you and for all activity under your account.
Acceptable use
You agree not to:
- Violate applicable law or infringe others' rights;
- Attempt to gain unauthorized access to our systems, other users' data, or the Services beyond your permitted use;
- Interfere with or disrupt the Services (for example, by introducing malware, overloading infrastructure, or circumventing security);
- Scrape, crawl, or harvest data from the Services in violation of our technical measures or documentation, except as allowed by public search engines for public pages;
- Use the Services to send spam, phishing, or deceptive communications;
- Reverse engineer our software except where applicable law expressly permits.
Intellectual property
The Services, including branding, text, graphics, logos, and software (excluding content you provide), are owned by LibFrog or our licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the public portions of the Services for your personal or internal business purposes. No other rights are granted by implication.
Third-party links and services
The Services may link to third-party sites or integrate third-party tools. We do not control those third parties and are not responsible for their content or practices. Your use of third-party services is at your own risk and subject to their terms and policies.
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE JURISDICTIONS, OUR WARRANTIES ARE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBFROG AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNTS YOU PAID LIBFROG FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM. THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Indemnity
You will defend, indemnify, and hold harmless LibFrog and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your content, or your violation of these Terms or applicable law.
Suspension and termination
We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or harms LibFrog, users, or third parties. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.
Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. You agree that the state and federal courts located in Delaware will have exclusive jurisdiction for disputes arising out of or relating to these Terms or the Services, subject to any mandatory consumer protections in your place of residence.
General
These Terms, together with our Privacy Policy and any additional terms we present for specific offerings, constitute the entire agreement between you and LibFrog regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms; you may not assign your rights without our consent.
Contact
Questions about these Terms: legal@libfrog.com