Privacy Policy

Contact

For privacy questions or requests, contact us at privacy@libfrog.com. We will respond within a reasonable time, consistent with applicable law.

Information we collect

Depending on how you interact with us, we may collect:

• Information you provide. For example, name, email address, company or affiliation, job title, message content, and any other information you submit through forms, email, or support channels.
• Marketing. If you sign up for updates or a mailing list, we process the contact details you provide to send the communications you requested or that we describe at collection. You can opt out of promotional emails using the unsubscribe link in those messages.
• Technical and usage data. When you use our website, our hosting and analytics providers may automatically receive data such as IP address, device and browser type, general location derived from IP, referring URLs, pages viewed, and timestamps. We use this information to operate, secure, and improve the site.
• Cookies and similar technologies. We and our vendors may use cookies, pixels, or local storage where necessary for site functionality, preferences, analytics, or security. You can control cookies through your browser settings; disabling some cookies may limit certain features.

How we use information

We use personal information to:

• Provide, maintain, and improve our website and services;
• Respond to inquiries and communicate with you about LibFrog;
• Send transactional messages and, where permitted, marketing you have opted into;
• Detect, prevent, and address fraud, abuse, or security issues;
• Comply with law, enforce our terms, and protect rights and safety;
• Analyze usage in aggregate or de-identified form to understand how our properties are used.

Where the GDPR or similar laws apply, we rely on appropriate legal bases such as contract, legitimate interests (balanced against your rights), consent where required, or legal obligation.

Sharing of information

We do not sell your personal information. We may share information:

• Service providers. With vendors who assist us (e.g., hosting, email delivery, analytics, customer support tools) under contractual obligations to use data only on our instructions and to protect it appropriately.
• Legal and safety. When we believe disclosure is required by law, legal process, or to protect the rights, safety, or property of LibFrog, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and continuity safeguards.
• With your direction. When you ask us to share information or consent to sharing.

Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law (for example, tax, accounting, or dispute resolution). Retention periods vary based on the nature of the data and our relationship with you.

Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your accounts. See our Security page for more detail on our security practices.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights that apply to you, contact privacy@libfrog.com. We may need to verify your request before responding.

U.S. state privacy notices

Residents of certain U.S. states may have additional rights under local privacy laws (for example, rights to know, delete, or opt out of certain sales or sharing of personal information). LibFrog does not sell personal information as commonly defined under those laws. To submit a request, email privacy@libfrog.com with your state of residence and a description of your request.

International transfers

We are based in the United States. If you access our services from other countries, your information may be processed in the U.S. and other locations where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. If changes are material, we will provide additional notice as appropriate (for example, by email or a notice on our website).